Business knowledge
Make relevant business information easier to find through an interface or conversation.
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AI development & automation
AI features, business knowledge tools and workflow automation built around a defined task. We start with the information available and what a useful response or action should achieve.
useful conversations, less repetition.
At a glance
AI is useful when the task and its boundaries are clear. We explore where approved business information can support a conversation or where a repetitive workflow could benefit from a connected tool.
A specific use caseDefine what the tool should help someone do.
Relevant source informationIdentify the content it can use and how that information stays current.
Human boundariesMake review points and responsibilities clear.
Where it helps
Make relevant business information easier to find through an interface or conversation.
Help visitors explore a business’s offering through a content-based chatbot.
Explore connections that reduce repetitive steps within a defined workflow.
What we consider together
What it can include
A defined AI or automation use case
Agreed content and system connections
An interface and testing approach around the task
Define the use case, source material and what a useful result looks like.
Review the systems involved and the actions or decisions that require a person.
Agree how responses or actions are checked and who keeps content and workflows current.
A useful starting point
Share the task, the information the tool could use and the systems or people involved.
Selected work
Our own AI product
Business knowledge · Conversations
Behind the work
Noopy is NoLoopTech’s own AI product. Building around business knowledge and customer conversations gives us a direct perspective on the decisions behind an AI experience.
Read the project storyConnected capabilities
Useful answers
Can a chatbot use our business content?
That is the focus of Noopy, our own AI product. The available content, its upkeep and the questions visitors need answered shape the setup.
Can AI handle every enquiry?
The scope needs clear boundaries. We identify tasks it can support and when a person should review or continue the conversation.
How do we begin an automation project?
Describe the workflow as it happens today, including repeated steps and connected systems. We assess the task and access requirements before proposing a tool.
Ways to work together
Let’s make a start
Tell us what takes time, what information is available and where people need to stay involved.